INFORMATION FOR PROVIDERS & HEALTHCARE PROFESSIONALS
Give your patients a better quality of life!
GIVE YOUR PATIENTS A BETTER QUALITY OF LIFE
Since 2005, we at Mission Wellness Pharmacy have always believed that patient wellness is our mission. Providing specialized patient care throughout the Bay Area for more than a decade, we have been a preferred choice for healthcare providers and patients throughout California. Primarily focusing on the treatment of complex illnesses, all of our pharmacists are specifically trained in the management of Hepatitis C and HIV.
As a specialty pharmacy in the Bay Area, we hold ourselves to the highest standards of care and safety. We also know that as a professional healthcare provider, it is your personal and professional goal to restore health and wellness in your patients. Partnering with Mission Wellness Pharmacy can help ensure your patients have access to the appropriate medications needed to conquer or manage chronic ailments and serious health issues.
We proudly serve as an extension of your team, offering you and your patients the following benefits:
- We accept all insurance plans, including private insurance providers
- We offer comprehensive consultations, support, and ongoing education for every patient
- We proudly employ a friendly, bilingual staff who are ready to immediately help
- We provide fast, confidential deliveries at no-cost
- We coordinate refills and synchronize medication regimens.
- We happily coordinate with insurance companies when determining the patient’s benefits and coverage
- We offer WellnessPak to ensure prescription adherence and maximum outcomes
TAKE A TEAM APPROACH TO OPTIMAL HEALTHCARE
Upon receiving your patient’s insurance information, our helpful staff would be happy to verify insurance coverage, or obtain any necessary authorizations, to help streamline the prescription process. Simply put, partnering with Mission Wellness Pharmacy can help ensure your patient receives the most cost-effective prescriptions with the most health benefits possible, while you and your staff are able to maximize personalized care to improve the quality of life for your patient.
If you wish to learn more about us, our manufacturers, our specialties, or what we can offer you and your patients, do not wait to contact Mission Wellness Pharmacy at (800) 860-8984.
The specialty prescription timeline
- Step 1: Ordering Your Prescription
The first step almost always involves your doctor, physician, or healthcare provider. Once diagnosed with a chronic condition, your doctor (or you) will contact us to recommend and order a specialty prescription.
- Step 2: Dropping-Off Your Prescription
Once we receive your prescription order, we immediately begin the process of filling your prescription. We speed up the process by directly communicating with your insurance provider and your doctor. We work on your behalf to ensure we have the required authorizations and verifications to dispense and fill your medicine.
- Step 3: Benefits Investigation
Unlike traditional prescriptions, filling specialty prescriptions will take additional steps and more time. For this reason, we will need additional information regarding insurance coverage and / or previous medical conditions. We work diligently to understand your benefits, work with your insurance company for authorization, and confirm any specific instructions from your provider.
- Step 4: Authorize Your Prescription
At Mission Wellness Pharmacy, medications can be dispensed in a packing method that is most convenient for you. From bottled medications to WellnessPak or Bubble Packs, we want to make sure your medication is dispensed in a way that is most effective for your unique lifestyle.
- Step 5: Prescription Pick-Up and Consultation
When your prescription is authorized, we will call to schedule your pick-up time. If for any reason your prescription has been denied, we will help you further in appealing the decision and obtaining the medication you need for effective treatment. When you receive your prescription, your pharmacist will answer any questions you may have regarding your daily regimen for treatment and adherence.
- Step 6: Specialty Prescription Education
Taking specialty medications may be more complicated than other prescriptions, especially if the medication is new to you. This is exactly why education and health literacy is so important in your treatment. As extended members of your healthcare team, we discuss proper prescription administration, adverse side-effects, and relevant costs.
- Step 7: On-Going Support and Assistance
At Mission Wellness, we take pride in taking the additional steps that most other specialty pharmacies do not offer. All of our patients are contacted by their pharmacist to address any additional areas of concern that arise during treatment, including prescription adherence, and promoting the importance of continued medication education.